Companies can achieve customer loyalty when they have high employee loyalty. Engaged and committed employees who display Employeeship behaviour are the biggest asset of any organisation.
Their positive energy is contagious, and their responsibility extends far beyond formal responsibility for personal results. Their initiative is more than just ensuring the status quo; they're improving and innovating the company.
Their team spirit fights for the best interest of their company, and they are promoters of the company brand. Committed employees play a vital role in creating customer loyalty and company success.
eNPS is a quick, clear survey of your employees' experience to supplement information on the Employeeship culture.
"On a scale of zero to ten, how likely is it you would recommend this company as a place to work?" is the central question to determine employee experience.
Employee Net Promoter Scores can be substantially lower or higher than customer scores. Employees often hold their company to lower or even higher standards than do customers. This is also the case for companies with different regional and cultural backgrounds. Read more about eNPS on the public internet.
The eNPS result is shown as a line chart and as an eNPS score on the dashboard tile. The eNPS details are part of the Teams section. Administrators can see detailed scores for each team and download the score history as an Excel workbook with additional information across teams.
Related Articles
Dashboard
The dashboard presents your home screen, which displays several widgets for your personal focus and team: • My Day: Your today’s agenda – the most important view • Goals: "What is out of sight is out of mind". Review your goals regularly • Calendar ...
Goals section
For life to have meaning, it is important to set goals and achieve them. However, it is not just a question of reaching goals, but of enjoying the journey to them. Goals in a company or a team also create meaning. They also align everyone's efforts ...
Demands on employees in the Employeeship organisation
For all employees in a company to do their best and function as good "players in the team", it is necessary to specify what is expected of them, so they can use their inner capabilities to meet those expectations. In principle, these demands and ...
What is Employeeship?
Employeeship is what it takes to be a good employee, just as leadership is what it takes to be a good leader. When an individual makes a wholehearted, goal-oriented effort to ensure the organisation's success, a special kind of personal commitment ...
Demands on a team
Much of what a person has to do in life is done in cooperation, together with others, i.e., in a team. This is true at work, on a football field, and in a family. In other words, to accomplish something, you have to be able and willing to "play" with ...