For all employees in a company to do their best and function as good "players in the team", it is necessary to specify what is expected of them, so they can use their inner capabilities to meet those expectations.
In principle, these demands and expectations should not be different from those that apply to "football players" and other "team players" on sports teams. Every employee should contribute actively to the company's success. To do so, it is necessary to specify the success criteria.
Similarly, the individual's contribution towards achieving success for the entire company, the team, and the individual must be determined.
Generally, it must be demanded and expected that every employee:
• helps to create a team spirit in the department and the company;
• works to grow both as a human being and professionally;
• is physically and mentally fit;
• both can and will fulfil his/her role in the department and the company.
The model below can be used to describe demands on employee competence. By competence is meant the sum of know-how, skills and attitudes.
Competence includes both ability and willingness. An employee can when he/she has the necessary proficiency and skills to do his/her work effectively. An employee shows will when they are willing to do their best for their own interest and the interest of the entire company. This means that the person is motivated, has self-esteem, and shows responsibility.
The "can/will" model includes four situations with the consequences they would have in an Employeeship company:
1. Neither can nor will
The employee is transferred, dismissed or asked to find another job.
2. Can but will not
The employee is motivated and given moral support, or is requested to change his/her attitude.
3. Cannot but will
The employee is educated, trained and given the opportunity to test his/her competence with the necessary help and support.
4. Both can and will
The employee is given responsibility, freedom of action, and new challenges, and is rewarded.